Get an invoice, statement, or payment receipt

Statements are not bills. This document is a summary of billing activity for the time period stated above. To better understand your Google Ads account statements, refer below for the definitions of some commonly-used terms.

1. Go to Documents within the Billing menu .
2. At the top bar, select Tax and statutory documents.
3. In the table, check the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, check the box at the top left of the table.
4. Select Download selected.
5. Choose the format you’d like to use to download your invoices.
   • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
   • A local tax invoice and statement for a particular month is available from the 5th business day of the following month. For example, your September local tax invoices and statements will be ready by October 5. Local tax invoices and statements aren't generated on weekends or bank holidays, so expect a delay over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing Activity page.
   • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
   • If you’re eligible to receive local tax invoices, note that statements will usually be generated first, followed by the local tax invoice.
6. The local tax invoices and statements will automatically download to your computer in PDF format to view or print.

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

1. Go to Summary within the Billing menu .
2. Scroll down to the month of service in the Previous activity table. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
3. Open the card for the previous month, then scroll down to the "Payments" section.
4. Select the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
5. To print the receipt, select File from the browser menu, then Print.
6. If you want to download and save a copy to your computer, right-click, then select Save as.

• Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
• If you are eligible to receive local tax invoices, note that statements will usually be generated first, shortly followed by the local tax invoice.
• The documents will be generated in the account you made a payment to. Ensure that the bank account number is associated with the correct Google Ads account when you make a payment by bank transfer as each Google Ads account has a unique bank account number (IBAN).

1. Go to Settings within the Billing menu .
2. Your tax status appears in the "Payer details" section.

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more manager accounts.

Accounting documents are automatically generated based on the information provided in the “Payer details" section of your Google Ads account Billing Settings. Ensure it is up-to-date to receive correct local primary accounting and contracting documents.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if needed. Below are the details for each type of document we can provide:

Document rejection in VCHASNO

The rejection of the document through VCHASNO system will not be accepted and any accompanying comments will not be processed. To initiate an appeal or correction of the document contact Google Ads support within 3 business days. Alternatively, the services will be deemed to be duly provided in the full extent.

Customers with “Individual entrepreneur” and “Business” tax status can opt out of electronic document delivery and receive documents in paper form:

1. Go to Settings within the Billing menu .
2. Scroll down to Electronic delivery (Upcoming) and select the pencil icon .
3. Check the box to opt-out from receiving documents electronically and select Save.

You will be able to opt back into receiving documents electronically later.

To make sure you’re issued with the correct primary and contracting documents for the Google services you use, keep your tax and invoice delivery information in your Google Ads account up-to-date.

Here's how to change the mailing address where you receive documents:

1. Go to Settings within the Billing menu .
2. Find Mail invoice delivery in the "Google Payments account" section and select the pencil icon .
3. Update your address, then select Save.

To ensure your documents go to the new address, make the change at least 15 days before the end of the month. Note that if you change this field, the business address of your account will not update.

If your business address is updated, it will change the address printed on your documents. Here's how:

1. Go to Settings within the Billing menu .
2. Find Business name & address in the "Payer details" section and select the pencil icon.
3. Update your address, then select Save.

You can request a reprint or resend (if you chose electronic document delivery) of Act of Acceptance, Act of reconciliation, Terms & Conditions, and Proforma invoice by following these steps:

1. Go to Documents within the Billing menu .
2. Select the line with the document you would like to reprint/resend.
3. In the opened panel, select Actions in the top right corner and choose Reprint or Resend.

This generates a request for a reprint/resend of the selected document. Depending on whether you’re opted in for electronic document delivery through VCHASNO or not, you'll either receive a newly generated and signed copy in VCHASNO portal or it will be sent to your mailing address. The requests are aimed to be processed within 48 hours but can take longer due to weekends or holidays.

You won't find any confirmation, just know that you need to do this one time only.

Note that Reprint/Resend of Proforma invoices will only be available to “Business” and “Individual entrepreneur” customers.

If you never received a hard copy, or if your copy went to the wrong address, verify the mailing address in your account on the "Billing settings" page. The mailing address appears in the "Google Payments account" section. If it's wrong, update it with the steps under "Change your mailing address" in this article.

After you update your address, allow 24 hours for the system to synchronize. Then request duplicate hard copies of the required documents with the steps under "Request hard copies (Reprints)" in this article.

For all documents except VAT invoices, if the document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronize. Then, request new documents from your account by following the steps below:

1. Go to Documents within the Billing menu .
2. Select the line with the document you would like to revise.
3. In the opened panel, select Actions in the top right corner and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account and VCHASNO. If you opted-out of electronic document delivery, 5 to 10 days for you to receive the hard copies at your mailing address, if you opted-out of electronic document delivery. You won't find any confirmation, just know that you need to do this one time only.

Google doesn't provide scans of documents. However, you can download .pdf versions of documents on your "Documents" page. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, for “Individual entrepreneur” and “Business” tax status, hard copies you receive at your mailing address and documents delivered electronically to VCHASNO will be signed and stamped.

It's possible to receive an Act of Acceptance with a sum of zero. This happens when a promotional code was entered in your account and all your costs during the reported period were covered by the amount of promotional credit. After the promotional credit is used up, your Act of Acceptance will start to reflect costs again.

If you notice that the Act of Acceptance or Act of reconciliation doesn't include some transactions or you haven’t received a VAT invoice in connection to your payment, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or another company whose account you manage. This happens if you specified a Google IBAN bank account number belonging to another Google Ads account when you make a payment.

Each Google Ads account has its own dedicated Google IBAN bank account number that needs to be specified when you make a bank transfer. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Note that Google allocates payments from customers based on the dedicated bank account number (IBAN) indicated by the customer upon payment through wire transfer. Before you make a payment you should generate the proforma invoice in the Google Ads account that you wish to pay for, this would allow you to have the correct bank account details and proforma invoice reference number upon payment. Google will not take actual payee’s details for the purpose of VAT invoice issuance. This is because sometimes the payments are made on customer’s behalf, and the money transfer is considered to be done by the Google Ads account holder based on the payment made to the dedicated bank account number.

Here's how to check the Google bank account number for your Google Ads account on your Pro forma invoice:

1. Go to Documents within the Billing menu .
2. Scroll to find the Proforma invoice and select to open.
3. Under "Actions" in the top right corner, select Download to check the Google bank account number on the money transfer request.

If the numbers you find in the account and on your payment order don't match, it means a money transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.